open.com/pbc – Pay your American Express Bills Online!
open.com/pbc is the official website from American Express for their customers to pay their bills online.
But it might not work currently, as this issue is caused by a newer webpage from American Express for paying the bills online.
Let’s talk about open.com/pbc website in detail, and also how to pay your bills online using their new portal. Read on!
Table of Contents
open.com/pbc
What is open.com/pbc?
open.com/pbc is the official website redirection from American Express for redirecting their customers to their official Pay Bill online portal.
But the redirection is broken now, even though American Express used to use open.com pbc previously for the same.
When you open the open.com/pbc website, you will be greeted with a “Service Unavailable” message.
It is because of the broken redirection.
So what is a redirection?
In the internet, redirection or redirects means a URL is forwarding (or redirecting) you to a different URL.
A redirection is applied when an old domain or website is moved to a different address, and sometimes it is used to shorted the links (if you have see any bit.ly links, you would know what I’m talking about).
American Express uses the domain open.com for this redirection purpose exclusively, to make the long americanexpress.com URLs short. Much like bit.ly links, but instead of using bit.ly, AMEX is using their own proprietary domain name, open.com.
So why isn’t open.com/pbc working?
If you try to visit open.com/pbc website, you will actually be redirected to americanexpress.com website.
As we can see, the open.com/pbc takes you to this URL: https://www.americanexpress.com/us/content/small-business/account-tools/pay-bill-online.html
This URL currently does not exist on the American Express server. That is the reason why it shows the “Service Unavailable” error.
The official “Pay Bill Online” page by AMEX has been moved to a different URL, and you have to visit that URL to pay your bills online now.
What is the new American Express PBC Website?
We mentioned in the last section that the old PBC page has been moved, so what is the new one?
New AMEX Pay Bill online website.
This is the URL of the new pay bill online webpage in American Express website. This will be the website that might be coming up first in the Google search when searching for open.com/pbc.
How to pay AMEX bills online?
You have to use the new PBC page in American Express website to pay your bills online.
Let us walk through the steps involved in that:
- Visit the official webpage on americanexpress.com for paying bills online:
https://www.americanexpress.com/pbc - You will be asked to log in to your account now.
- Enter your user ID and password on the space given.
- Click on “Log In” button.
- You will be logged in to your account now and you can see the pay bill interface, where you can select the amount you want to pay and more.
open.com/pbc login
So how to login to open.com pbc? Just follow the steps given above to login and pay your bills online.
Frequently Asked Questions
Why open.com/pbc is not working?
The official bill pay page on americanexpress.com has been moved to a different URL, hence it is not working currently. You have to use the new URL for PBC in the American Express website, instead of the open.com pbc URL.
Do I need an AMEX account for using open.com/pbc?
Yes!
You need an online account with americanexpress.com to use open.com/pbc.
Can open.com/pbc be trusted?
Open.com is a domain registered by American Express for redirecting their customers to very long URLs. It is trusted, and you can see that the open.com will be redirected to americanexpress.com, the official American Express website.
How do I see my American Express statement online?
You have to login to your American Express account online. And go to “Statements and Activity” tab. You will see your statement online.
How do I pay my American Express card?
You can pay your American Express card online using open.com/pbc website.
Where can I pay my American Express bill?
You can pay the AMEX bill online using open.com/pbc web portal. We have talked about how to do that in the above sections.
Conclusion: open.com/pbc
We hope you were able to visit the updated website of open.com/pbc and made your payments online. Please go through the step by step guide again if you faced any issues while trying to pay your bill.
